Outlook-Offline
Microsoft Outlook / Outlook Web Access (Exchange)
Topic 1: My Outlook isn't getting any new messages/appears to be 'Offline'?
Step 1: Look at the bottom right hand corner of Outlook to check if you are in offline mode (Circled in Picture)
![](https://23.files.edl.io/255b/19/09/19/205652-d822ad6c-75f4-4e25-91ea-2521e883d712.jpg)
Step 2: Click on the word 'Offline' to bring up a menu. Click on 'Work Offline' to uncheck it and return to online mode.
![](https://23.files.edl.io/4668/19/09/19/205749-780d5510-2382-4efc-b14a-769fb646b44e.jpg)
Step 3: As your Outlook connects and returns to Online mode, you will see the word Offline change to 'Connected'. Done!
![](https://23.files.edl.io/9d82/19/09/19/205834-de05a027-e2bc-4837-a6ff-f196ca8ca700.jpg)